Review integration with Airbnb, Booking.com, Expedia, and VRBO

Summary
You can conveniently manage reviews from Airbnb, Expedia, Booking.com, and VRBO
directly in Godo Property.

• Read reviews from guests in real-time.

• Answer them directly from Godo Property.
  
  

Airbnb
In all Airbnb bookings you can reply to, view guest reviews and write a review.
In this section, you can see each aspect of the review and have the option to review the guest and send them private feedback.

When you have a new review from Airbnb you will receive a notification in your MESSAGES.

Automated Airbnb Reviews:
You can also have the reviews set to be written automatically.
Then guests will automatically receive a five-star review along with the provided text four days after check-out, unless you have already manually reviewed the guest.

Setup:

• Review Template: If you want to automatically review your guests enter your review text under "Auto Review Text" in  SETTINGS >  CHANNEL MANAGER > AIRBNB > MAPPING. You can personalize your review by using Template Variables.
  
  

• If you have multiple properties you can set a different message for each property.

• Manual Review: If you’re using automated reviews but wish to give the guest a rating different from five stars or change the provided text, you can manually review the guest within three days after check-out. This can be done in the booking.
  
  

• To disable auto review for individual bookings: Change the setting for "Allow Review" in Mail & Action tab to "Disable"
  
  

View your overall Airbnb listing rating
For Airbhb you can also check your overall review score with Airbnb under SETTINGS > CHANNEL MANAGER > AIRBNB > RATINGS

Booking.com 

To access Booking.com reviews from your Front Desk, unlock the Front Desk >click on the hamburger menu then on "Extensions" and add the Booking.com Review Module.

You can also access your Booking.com reviews in  SETTINGS > CHANNEL MANAGER > BOOKING.COM > REVIEWS.

You can choose to see reviews with or without reply to answer your reviews faster. 

Expedia

You can view reviews from Expedia guests via the "Mail & Actions" tab in the booking and reply to the guest directly from there.