Godo Property App

Godo Property App Instructions

The Godo Property app for iOS and Android is designed to assist with daily basic tasks while away from your desk.

1. Functionality

The app helps with the following tasks:

• Manage bookings

• Handle arrivals and departures

• Communicate via API messaging with Airbnb and Booking.com

• View availability

• Add bookings manually

Data for bookings and inventory updates automatically when you log in or navigate within the app. To manually refresh the data, tap "More" in the bottom navigation bar, then select "Refresh."

For tasks not covered in the app, log in to your Godo Property account through a browser on any device.

2. Installation

2.1 iOS

1. Download the app from the App Store by searching for Godo Property.

2. Log into your Godo Property account in a browser (computer or mobile).

3. Navigate to: SETTINGS > APPS & INTEGRATIONS > MOBILE APP

4. Click "Generate QR Code."

5. Scan the QR code with your device.

6. Set a PIN (required for future logins) or enable Face Recognition if available.

7. To change the app language, go to "More" > "Settings."

2.2 Android

1. Download the app from the Play Store by searching for Godo Property.

2. Log into your Godo Property account in a browser.

3. Navigate to: SETTINGS > APPS & INTEGRATIONS > MOBILE APP

4. Click "Generate QR Code."

5. Open the provided link on your Android device and scan the QR code.

6. Set a PIN (required for future logins) fingerprint or enable Face Recognition if available.

7. To change the app language, go to "More" > "Settings."

3. Key Features

3.1 Bookings

• View Bookings: Use the bottom navigation to see key booking metrics.

• Edit Bookings: Select a booking and tap the Edit icon at the top.

3.1.1 New Bookings

New bookings are indicated in the bottom navigation and the "More" menu.

3.1.2 Arrivals

• Arrivals are visible in the bottom navigation and the "More" menu.

• To view arrivals for a specific property, select the property and scroll down.

• To mark a guest as checked-in, select the booking and tap the Check-in icon (adds the info code "CHECKIN").

3.1.3 Departures

• Departures are visible in the bottom navigation and the "More" menu.

• To mark a guest as checked-out, select the booking and tap the Check-out icon (adds the info code "CHECKOUT").

3.1.4 Current Guests

All bookings without a "cancelled" status are counted as current guests. These are displayed in the bottom navigation and the "More" menu.

3.1.5 Search Bookings

Use the Search icon at the top to find bookings.

3.1.6 Add Bookings Manually

• Tap the + icon at the top to open the price checker and add a booking.

• Alternatively, add bookings directly from the property or room calendar by selecting the property and clicking "Add booking."

3.2 Calendar

3.2.1 Property Calendar

• Bookings are indicated with a dot.

• Tap a date to view bookings. Red dates are unavailable.

3.2.2 Room Calendar

• Properties with multiple room types have individual calendars.

• Tap a room calendar to view detailed information.

• Bookings are indicated with a dot. Red dates are unavailable.

• 

3.3 Messages

• Access messaging threads for Airbnb and Booking.com via bookings.

• To view all messages, tap "More" > "Messages."

• Messages from the last 30 days are displayed.

4. Common Issues

4.1 Unable to Use the App After a Long Inactivity

For security purposes, if the app hasn’t been used for 30 days, you must go through the setup process again.

4.2 QR Code Needed After Logout

Logging out completely disconnects the app. To log back in, repeat the setup process. Avoid logging out to continue using your PIN or biometrics.

4.3 Missing Property or Room Names

If you have more than 100 properties, navigate to the home screen and scroll to the bottom of the property list to load all data.

4.4 Cannot Send Messages to Expedia Bookings

The app currently supports reading Expedia messages but does not allow sending them.